Frequently-asked questions
If your disc was in the back of a book, it's the Student, or Home, Edition; please see below.
Network Edition
The installer is asking me for a code, but I can't find one anywhere.
The installation code provided doesn't work.
The installer says it "ended prematurely because of an error" and I cannot install the program.
I have a copy of "Germany 1918-1945" and am having trouble exporting a content pack for my VLE.
What sort of licence does the Network Edition come with?
Will Dynamic Learning run in my VLE?
Will Dynamic Learning run on my RM CC3 network?
I'm trying to import a content pack to Moodle, but it's bigger than Moodle will allow. What can I do?
My school is in Northern Ireland; we use the C2K network. Will I be able to install and use Dynamic Learning?
I've installed Dynamic Learning to a shared drive, but only one person can use it at a time. The second, and subsequent, users just get a "Script error - continue?" message.
Can I add my own resources to Dynamic Learning?
I've installed Dynamic Learning on a shared folder, but can't view any of the videos.
The Assessment Engine (included with some Network Edition titles)
I have a title which includes the Assessment Engine, but can't log in to the Assessment Engine part.Can I assign individual tests to individual students, or prevent students from accessing certain tests?Can I add my own resources and tests to the Assessment Engine?Can I amend the drop-downs in the Levelled Tests to include extra levels?
Student/Home Edition
I cannot get the Student Edition to work from within my school. A message says I don't have Internet access, even though I do.Will the Student Edition work in my VLE?I've bought 30 copies of the book. Can I install 30 instances of the program on individual PCs at school?I can't get it to work on my new Mac.The disc won't install on my PC.I've installed the disc on my PC, but I get an error message and the wrong title picture is displayed.What sort of licence does the Student Edition come with?Can I obtain more copies of the Student disc? My students keep losing them!
Demo discs
The program asks for a "teacher password", but I don't know what this is.I can't get the demo to run on my Mac.
I have a Theory of Catering demo, but there doesn't seem to be any content in the program.I have a demo disc, but there's very little content on it.
Network Edition
You are only licensed to install the program once you have purchased it. Please email dynamiclearningsales@hodder.co.uk with the title, ISBN, invoice number and the name of your school or college. Your details will be checked and the installation code will be sent to you by email.
The installation codes consist of twenty alphanumeric digits. Please make sure you are entering the code correctly: it is easy to confuse the digit "1" with the letter "i", zeros with "O"s, and "2"s with "Z"s. Also note that the codes are case-sensitive.
Please ensure any antivirus or other security software is switched off, then try again. Problems have been reported with McAfee antivirus software, in particular.
An update to the Germany title folder is available. Please go to this page and update your files according to the instructions provided.
All Dynamic Learning Network discs come with a full site licence. You can install as many copies of the program as you like within your own school or educational establishment.
Dynamic Learning consists of a standalone executable for Windows and Mac (the "Engine") which loads specially-constructed folders of resources (the "titles"). It is not a web-based program and will not, itself, run in a VLE. However, a utility is provided to export all or most of the title's content in Kaleidos-, SCORM 1.2-, or SCORM 2004 (1.3)-compliant packs. These packs are fully tagged and can be imported into SCORM-compliant VLEs.
Dynamic Learning has been tested on RM CC3 networks and there are no known issues.
Please see this guide for information about importing large content packs to Moodle.
My school is in Northern Ireland; we use the C2K network. Will I be able to install and use Dynamic Learning?
Yes, but you may have to set up a "Virtual CD". Information Sheet A062 from C2K may help.
I've installed Dynamic Learning to a shared drive, but only one person can use it at a time. The second, and subsequent, users just get a "Script error - continue?" message.
This is caused by the first user opening part of Dynamic Learning with write permissions, locking others out. Please make sure that all the files in the Dynamic Learning "Engine" folder are set to read-only, and ensure that any Assessment Engine folder files are read-only unless specified otherwise in the Windows or Mac installation instructions.
Can I add my own resources to Dynamic Learning?
You can add your own resources to Lessons using the Lesson Builder's "Link to external file" function. You cannot replace Dynamic Learning resources with your own.
I've installed Dynamic Learning on a shared folder, but can't view any of the videos.
This is because the shared folder uses a UNC path. Adobe Flash's security settings will not allow the video to play from UNC paths. This is a known bug with Flash, for which Adobe have yet to provide a fix. The only known workaround is to install Dynamic Learning on a drive which has been mapped to a drive letter.
The Assessment Engine (included with some Network Edition titles)
I have a title which includes the Assessment Engine, but can't log in to the Assessment Engine part.
Please ensure you have the Windows or Mac file attributes correctly set, as per the PDF of installation instructions included on the disc. Note that these are operating-system permissions, not Group Policy.
Can I assign individual tests to individual students, or prevent students from accessing certain tests?
It is not possible to restrict access in this way. When students log in, they can see, and take, all the available tests for the title or series, and receive feedback on their performance at the end of each test. Only their most recent score is saved, but teachers can export a report which says how many times the test was attempted.
The tests are formative progress tests and are not designed for summative assessment.
Can I add my own resources and tests to the Assessment Engine?
No. No mechanism exists to do this. Creating the tests is extremely complicated.
Can I amend the drop-downs in the Levelled Tests to include extra levels?
No, unfortunately not.
The Student Edition of Dynamic Learning was designed, and is licensed, only for individual students to use from home. A Network Edition of most Student titles is available for purchase if you would like to use it from within your school.
It is not possible to configure the Student Edition to use ports or domains other than those specified in the PC installation instructions and Mac installation instructions. Similarly, it is not currently possible to configure it to use a proxy server.
Will the Student Edition work in my VLE?
No. You must buy the Network Edition if you want resources for your VLE.
I've bought 30 copies of the book. Can I install 30 instances of the program on individual PCs at school?
No. You must buy the Network Edition. The Student Edition is designed and licensed for home use only.
Unfortunately Dynamic Learning (Student Edition) is not yet compatible with OS 10.5 (Leopard), the operating system which ships with all new Macs. We are looking into the problem and hope to provide a solution shortly: this page will be updated when one is found. Note that the Network Edition is compatible with Leopard.
Please ensure you have full admin rights to your PC, then try again.
This is probably because you do not have sufficient administrative rights to your machine. Please try again using a full admin account.
Dynamic Learning (Student Edition) is licensed only for individual students to use at home. It is not licensed for use within schools or other educational establishments. It is given away free as a companion to certain books and is intended to be an adjunct both to the book and the Network Edition of the same title.
If you have purchased copies of books containing Dynamic Learning Student Edition discs and any of the supplied discs have been lost or damaged, you can request replacement copies by contacting iwona.krzysiek@hodder.co.uk.
Demo discs
Demos of many Dynamic Learning titles are available here.
Some of the first demos we created, such as Cesarani and Kinton's Theory of Catering, used the Network version of the Engine, and the teacher/student login dialog box was not suppressed. There is no "teacher password" on this demo disc; just press Return or click the Student button to log in as a student.
Certain other discs used the password "dynamic" or "teacher". The password should be printed on the disc itself.
Our most recent demo discs suppress the teacher/student login box entirely: you are automatically logged in as a teacher.
Some early demo discs were inadvertently created as PC-only. If you have a Mac, and a disc which appears to have no Mac application on it, please contact e-support@hodder.co.uk.
After you've launched the program, clicked the Theory of Catering thumbnail, and logged into the title as a Student (there is no Teacher password), you should see a button marked "Contents" on the right. Clicking this will bring up a multi-coloured menu on the left of the screen. Content is provided only for the purple one - Part 3 - Food Commodities, Nutrition and Science. Clicking this will show further clickable thumbnails in the right-hand pane as a sample of the full disc's contents.
I have a demo disc, but there's very little content on it.
The demo discs contain only a very small sample of the content which will be available in the Network Edition, but the full Network Edition discs can be ordered on approval by contacting iwona.krzysiek@hodder.co.uk.
